Power Local Help
Knowledge base
Clear answers for reports, objects and daily work. Search for a task or browse a topic.
Power Local Help
Guides
Security and privacy
- GuideReview a photo before sending a reportA photo is optional. The form previews selected images before submission and lets you remove them. Check the whole image for people, registration plates and unnecessary details; the form asks before using a location found in a photo.
Guide · Team onlyHandle report photos with carePhotos help teams understand reports. Learn how to consider sensitive content and the intended audience when working with them.View preview - GuideCheck a QR link before entering detailsA QR code is a link. After scanning, check the opened web address and whether the page belongs to the operating organisation before submitting a report or personal details.
Reports
- GuideReport a problem on siteYou can submit a report in the browser through a supplied link or an object's QR code. Describe the problem and its location. A photo and contact details are optional.
- GuideDelete a report just submittedImmediately after submission, the confirmation dialog offers a deletion route for that report. Confirm it only if you want the report removed.
- GuideSend a report with minimal personal detailsA useful report usually needs a description and the correct location. A photo, name and email address are optional. Avoid identifiable people and vehicle registration plates in images.
- TroubleshootingChoose the correct location for a reportA location can come from an object code, be entered in the form, placed on the map or found by your device with your permission. Check the shown place before sending; you can add an address yourself when automatic lookup fails.
- TroubleshootingWhy a report is missing in another browserYour recent report list is stored locally in the browser used to send the report. Another browser or device does not receive that receipt automatically. The link you saved when submitting, or the link from a status email, opens the report on another device too.
Power Local
Knowledge with clear access boundaries
Public guides are available to everyone. Previews show what team members can learn. Sign in to read the complete team guides.
