powerlocal.Help

Reports · Guide

Report a problem on site

You can submit a report in the browser through a supplied link or an object's QR code. Describe the problem and its location. A photo and contact details are optional.

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Goal

Send a report with enough context for the responsible team to check the right place.

Before you start

  • Open your organisation's reporting route through a link or an on-site QR code.
  • Have a short description and the location of the problem ready.

Steps

  1. Open the report form

    Follow the supplied link or scan the QR code. Depending on its setup, it opens the form directly or first shows an object page with a route to reporting.

  2. Describe the problem

    Write what you observed. Include enough detail for the team to identify the place and the issue.

  3. Check the location

    Use the «Meldung für: …» (report for) line from the QR code or set the location in the form with an address, the device's location permission or the map. Check the point before sending.

    Report form with object line, location and empty contact fields.
    Example view with test data: the report form shows the «Meldung für: …» (report for) line, the location, the description and the empty optional contact fields. The title and appearance can differ by organisation.
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  4. Review optional details and send

    A photo can help but is not required. Do not photograph people or vehicle registration plates. Name and email address are optional. Send the report when the details are correct.

Media

Confirmation showing the report code, the keep-link hint and the «Link sichern» (save) button.
Example view with test data: the confirmation shows the report code (on screen as «Meldungs-Code») and, below it, a hint that a link reopens the report on any device and should be kept private, with the «Link sichern» (save link) button (or «Link kopieren», copy link, where no share option is available).
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Check the result

The page confirms receipt and displays the «Report code». Keep it for questions to the operating organisation. Below it, the page offers a «Save link» button (or «Copy link» where no share option is available): this link later opens the report on any device and adds it to that device's «Your Recent Reports» list. Keep it private, since whoever has it can also have the report deleted. Without this link or a status email, automatic status viewing works only in the original browser profile while its site data remains; the «Report code» alone cannot open the report in another browser. The responsible team receives the report with the context you provided.

If something goes wrong

The map point is in the wrong place.
Correct the point on the map or enter the address before sending the report.
You do not want to add a photo or contact details.
Leave these optional fields empty and describe the problem as clearly as you can.